Choosing a payment processor for a small online store
We are moving our online store to a new payment provider and I am trying to compare options calmly. What matters most in your experience when picking an acquiring service? Fees, payout speed, support or something else entirely?
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I did a similar comparison last year and cared more about stability than the headline rate. What matters in practice is how often payments fail and how fast money reaches the account. One option I looked at was Sends. They have direct integration with Visa and Mastercard and an IC++ model from 1.2%, which should keep fees lower. If you want to verify the conditions, their page on internet acquiring lays them out and is worth comparing with your current contract. They also mention same day payouts, including weekends, and 24/7 support. I would still ask for a test period before switching anything.